Refund and Returns Policy

All Sales Are Final

Overview
All sales on Grill-Billy.com are final. We do not offer refunds or accept returns due to buyer’s remorse. If your product is experiencing issues or fails, we will facilitate the warranty process with the manufacturer, but we do not accept any returns.

Warranty Assistance
If a product fails or is defective, Grill-Billy.com will assist you in contacting the manufacturer to facilitate the warranty process. Please note that we do not accept direct returns for any products, and items must go through the manufacturer’s warranty procedures.

Non-Returnable Items

• All products sold on Grill-Billy.com are non-returnable.
• This includes, but is not limited to:
  • Gift cards
  • Downloadable software products
  • Health and personal care items
  • Any item marked as a final sale

Exchanges
We do not offer exchanges. For defective or damaged items, we will facilitate the warranty process on your behalf. Please contact us at contact@grill-billy.com for assistance with warranty claims.

Need Help?
If you have questions or need assistance with a warranty claim, please contact us at contact@grill-billy.com.